Join Our Team as a Despatch Operative (Goods Out)

Hours: Monday to Friday
Alternating weekly shifts:

• 1 Week Early Shift: 08:00 – 16:30
• 1 Week Late Shift: 16:00 – 00:30
  (Includes 2 x 30-minute unpaid breaks per shift)

Salary: £13.10 per hour
Enhanced Rate: £16.38 per hour (for hours between 8pm–6am or over 37.5 hours per week)

Be an Essential Part of Our Team

Are you ready to play a key role in our despatch operations? As a Despatch Operative (Goods Out), you’ll help ensure our products are picked, packed, and shipped accurately and efficiently,  keeping our customers happy and our supply chain running smoothly.

You’ll be joining a passionate, friendly, and growing team that’s proud to deliver high-quality, delicious products across the country.

Key Responsibilities

• Identify products using product codes
• Ensure correct procedures are followed to maintain stock rotation
• Check for damaged or missing items and report/action accordingly
• Compile, print, and issue delivery notes
• Pick and load orders for despatch
• Complete daily stock takes using the AS400 system
• Operate machinery and equipment in line with company procedures
• Keep your work area clean and tidy at all times
• Support additional projects or tasks as required

Please note: You’ll be required to work in cold environments for portions of the shift.

Training & Development

We’re committed to helping you grow and succeed.

• Full training provided
• Ongoing development opportunities
• After probation: Earn your Food Safety Level 2 and Health & Safety Level 2 certificates
• Strong record of promoting from within, your career progression really matters to us

What We’re Looking For

We’re searching for team players who are:

• Experienced in warehouse or despatch environments
• Able to work well with others and independently
• Practical, hands-on, and efficient
• Detail-oriented and committed
• Friendly, honest, and passionate about quality
• Adaptable and resilient
• Clear communicators with a good level of English

Licenses Required:

• Reach Truck Licence – Essential
• Counterbalance Forklift Truck Licence – Desirable, but not Essential

Why Join Us?

We believe in a supportive, enjoyable, and rewarding workplace.
As part of our team, you’ll enjoy both career security and a fantastic range of employee benefits.

Proper Perks

• Free pasties and pastries every day
• Free fruit and drinks daily
• Subsidised canteen
• Monthly colleague treats
• Quarterly staff BBQs
• Bake sales and competitions
• Christmas goodies and celebrations
• Birthday meal in the canteen
• Free use of spa and golf facilities in St Austell
• Mental Health First Aiders available
• Company-funded Health Cash Plan
• Death in Service Plan
• Employee Assistance Programme (24/7 confidential helpline)
• Employment anniversary cash awards
• £500 colleague referral bonuses
• Huge discounts on boxes of pasties, pastries, cakes and tarts
• Local business discounts
• Excellent career development opportunities
• Great company communication (Newsletter, Suggestion Boxes, Colleague Comms Team)
• Flexible working opportunities
• Job security within a growing business

Our Company Values

At the heart of everything we do are our five core values:
Customer First | Honesty | Quality | Friendliness | Passion

With over 250 dedicated colleagues, we take immense pride in making the world a tastier place, one pasty at a time.

Ready to Join the Proper Cornish Family?

If you’re a team player with a positive, can-do attitude, and want to be part of a friendly, award-winning company, we’d love to hear from you.

Apply today and help us fill the world with proper Cornish flavour!